tourist tax refund singapore airport

Tax Refund in Singapore for Tourists

Are you planning to shop during your Singapore trip? As a tourist in Singapore, you may be eligible for a tax refund on your purchases made during your stay. The Singaporean government offers this incentive to encourage tourism and boost the economy. This refund applies to both goods and services, with certain restrictions and requirements.

To qualify for the tax refund, you must be a non-resident of Singapore and have spent at least S$100 (including GST) at a participating retailer. It’s important to note that NOT ALL RETAILERS participate in the tax refund scheme, so be sure to look for the Tax-Free Shopping logo displayed at the store. (For example: Global Blue or Global Tax Free)

tax free shopping logo singapore

Overall, tax refunds for tourists in Singapore can be a great way to save money on your purchases during your visit. By following the guidelines and shopping at participating retailers, you can take advantage of this incentive and enjoy your trip while staying within your budget.


Understanding Tax Refund Eligibility in Singapore

Qualifying Criteria for Tourists

To be eligible for a tax refund in Singapore, you must be a tourist who is:

  • not a Singapore Citizen or Permanent Resident, or holding on to any long term passes for use in Singapore;
  • aged 16 and above at the time of purchase;
  • not a crew member of the aircraft on which you are leaving Singapore;
  • leaving Singapore from Changi Airport or Seletar Airport.

You also should have made your purchases within two months from when you apply for a refund. For the rest of the eligibility, check here.

You must also have made purchases of at least SGD 100 (including GST) from retailers participating in the Tourist Refund Scheme (TRS).

To claim your tax refund, you must present your passport, original receipts, and the goods purchased at the TRS counter at the airport before you depart from Singapore. The tax refund amount will be credited to your credit card or given to you in cash, depending on the mode of payment you used for your purchases.

You’re also required to bring the goods purchased out of Singapore within 12 hours after obtaining approval of the GST refund.

Eligible Goods and Services

Not all goods and services are eligible for tax refund in Singapore. Only goods that are meant for personal use or consumption and services that are directly related to the goods purchased are eligible for tax refund. Some examples of eligible goods include clothing, electronics, and souvenirs, while eligible services include repair and alteration services for the goods purchased.

It is important to note that certain goods and services are excluded from the Tourist Refund Scheme, such as tobacco products, liquor, and goods purchased for business or commercial purposes.

In conclusion, understanding the eligibility criteria and eligible goods and services for tax refund in Singapore can help you make the most of your shopping experience in the country. Make sure to keep your receipts and present them at the TRS counter before you depart from Singapore to claim your tax refund.


Claiming Your Tax Refund

gst refund etrs self help kiosk

Procedure at Retail Stores

To claim your tax refund in Singapore, you need to make sure that you are eligible for it. As a tourist, you must have spent at least SGD 100 (including GST) on a single receipt from a retailer that is participating in the Tourist Refund Scheme. When you make your purchase, inform the retailer that you would like to claim the tax refund. The retailer will then issue you with a refund voucher which you can use to claim your tax refund at the airport.

Electronic Tourist Refund Scheme (eTRS)

The Electronic Tourist Refund Scheme (eTRS) is a convenient way for tourists to claim their tax refund in Singapore. To use this scheme, you need to provide your passport details and purchase information to the retailer at the point of purchase. The retailer will then issue you with an eTRS ticket which you can use to claim your tax refund at the airport. You can also track your tax refund status using the eTRS system.

Refund Points and Processes

There are several refund points located at the airport where you can claim your tax refund. You can choose to claim your tax refund in cash or have it credited to your credit card. If you choose to claim your tax refund in cash, you will need to present your passport, boarding pass, and refund voucher at the refund counter. If you choose to have it credited to your credit card, you will need to use the eTRS self-help kiosks located at the airport. Make sure to claim your tax refund before you depart Singapore as you will not be able to claim it once you have left the country.


eTRS Refund Locations (Changi Airport)

  • Self-help Kiosk/Customs locations: Departure check-in hall in each terminal
  • Cash Refund Counter locations: Departure Transit Lounge at each terminal

How to apply GST refund (eTRS)

at Changi Airport Singapore

  1. Inform the cashier that you want to avail of the GST refund. Show your passport when paying. Keep the receipts.
  2. Go to the airport early and look for the GST Refund section at Changi Airport.
    • Get these items ready: Passport, Boarding Pass, Invoice/Purchase Receipts, Items
    • Check-in items (before check-in): Present check-in items at GST Refund before flight check-in
    • Hand-carry items (After clearing Departure Immigration): Present hand-carry items at the GST Refund area after Departure Immigration
  3. Scan your passport in the eTRS Kiosk machine. Check if the details of your tax refund are correct. Choose where to collect your refund (cash, credit card, Alipay). Check for approval status
    • Your purchases need to be inspected (Customs check): Please proceed to the Customs Inspection Counter.
    • Approved: There are no printouts for approved transactions.
  4. Get refund:
    • Credit Card refund: Refund will be credited in your home currency within 10 days
    • Cash refund: Collect your refund at the GST Cash Refund Counter (after Departure Immigration)
    • Alipay refund: Select ‘Pay’ on Alipay app and scan the barcode at the kiosk to get your refund

at Jewel Changi

  1. Shop at participating retail stores (see list below)
  2. Apply for a tax refund at the eTRS self-help kiosk at Jewel (located beside Level 1 Concierge)
  3. Receive your tax refund

Participating retail stores at Jewel

*subject to change. Please double-check before you pay for your items

These are the stores in Jewel that offer tax refund

  • Action City
  • Adidas
  • Aldo
  • Apple
  • Aroma Truffle
  • Asics
  • Awhsome by Hyggerium
  • Bath & Body Works
  • Beautique by iShopChangi
  • Bee Cheng Hiang
  • Boarding Gate
  • Bottles & Bottles
  • Don Don Donki
  • Foot Locker
  • Fred Perry
  • Gift by Changi Airport
  • Goelia
  • G-Shock Casio
  • G-Star Raw
  • Guardian
  • Hands
  • Hurley
  • Kate Spade
  • Lenskart
  • Massimo Dutti
  • Mothercare
  • Motherhouse
  • My Eureka
  • New Balance
  • Nike
  • Oakley Ogawa A.I.Sland
  • Ole Ole
  • Onitsuka Tiger
  • Osim
  • Owell
  • Owndays
  • Oysho
  • Pandora
  • Pedro
  • Pokemon Center Singapore
  • Polo Ralph Lauren
  • Pop Mart
  • Rabeanco
  • Samsonite
  • Sift & Pick X Marhenj
  • Simply Toys
  • Skechers
  • Sparkle
  • Spectacle Hut Boutique
  • Sun Paradise
  • The Shirt Bar
  • Timberland
  • Tong Garden
  • Turtle
  • Uniqlo
  • Urban Reivo
  • Watsons
  • Wetson Corp | New Era
  • Zara

Darlene is currently on the road again and traveling full-time after being an expat/overseas Filipino worker in Qatar. She's rediscovering what it means to travel solo and in her 30s while working on her blogs.